Highest-Level Data Security

Privacy Policy Tradisibet – Our Commitment to Protecting Your Personal Data

Your privacy is not merely a legal obligation to tradisibet — it is a core value we uphold. This policy clearly and transparently explains how we collect, use, protect, and respect your personal data as a member of our platform.

Last Updated: 1 January 2026 PDPA Malaysia Compliant
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Tradisibet Data Protection

All data is encrypted with 256-bit SSL. We never sell your information to third parties for marketing purposes.

256-bit SSL Encryption Active
No data sold to third parties
Data access & deletion rights guaranteed
Malaysia PDPA Compliance
tradisibet Core Privacy Principles

Six core principles that shape how we manage the personal data of every tradisibet member in Malaysia.

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Specific Purposes Only

Tradisibet only collects data that is strictly necessary to provide our services. No excessive or irrelevant data is collected. Each type of data is gathered for a clearly stated purpose.

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Layered Security

Data is stored on secure servers with encryption applied both at rest and in transit. Internal access controls ensure that only authorised personnel can access your personal data, and only for specified purposes.

Full Control in Your Hands

As a tradisibet member, you have the right to access, correct, transfer, or request deletion of your personal data at any time. Requests are processed within 5 business days.

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No Data Sales

Tradisibet has never sold, rented, or traded your personal data to any third party for marketing or commercial purposes, and never will. This is our absolute commitment.

Limited & Purpose-Bound Retention

Personal data is retained only for as long as necessary for its original collection purpose or as required by Malaysian law. Data that is no longer needed will be securely deleted or anonymised.

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Full Transparency

Tradisibet is committed to being transparent about our privacy practices. This Policy is reviewed and updated regularly, and you will always be informed of any changes that affect how your data is handled.

Important Note: This Privacy Policy applies to all personal information collected by tradisibet through its website, mobile app, live chat, email, and all other communication channels. By using the tradisibet platform, you agree to the terms set out in this policy. Please read it carefully.
1

Personal Information We Collect

Tradisibet collects various types of personal information when you register and use our services. This data collection is necessary to ensure we can deliver services that are secure, fair, and compliant with applicable legal requirements.

Data Type Example Requirements
Personal Identity Full name, date of birth, identification card number Mandatory
Contact Information Email address, phone number, residential address Mandatory
Financial Data Bank account numbers, Touch 'n Go account, DuitNow, GrabPay Mandatory
Usage Data Betting activity logs, game types, wager amounts Automatic
Technical Data IP address, device type, browser, approximate location Automatic
Communication Data Live chat transcripts, support emails Situation
KYC Documents Copy of identity card, utility bill, bank statement Mandatory (withdrawal)

Tradisibet does not collect sensitive personal information such as biometric data, health information, religious beliefs, or sexual orientation unless it is voluntarily provided by you in a specific context that requires such information.

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How tradisibet Uses Your Personal Data

Every piece of data collected by tradisibet has a clear purpose. We do not use your data for any purpose beyond those stated below without first obtaining your consent:

  • Service Delivery: To manage your account, process deposits via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay or FPX, and handle withdrawals accurately and securely to your account.
  • Identity Verification (KYC): To fulfil our legal obligations under anti-money laundering (AML) regulations and the Know Your Customer (KYC) requirements mandated by the relevant authorities.
  • Security & Fraud Prevention: To detect, investigate, and prevent any fraudulent activity, money laundering, or security breaches that may affect your account or the tradisibet platform as a whole.
  • Customer Support: To address your enquiries, complaints, and support requests promptly and accurately via live chat or email.
  • Personalisation: To understand your usage habits and game preferences — whether you favour Malaysia Super League football, baccarat, slots, or virtual sports — so we can provide more relevant recommendations.
  • Marketing Communications: To send you information about promotions, bonuses, and platform updates via email or notifications — you may unsubscribe at any time, no questions asked.
  • Analytics & Improvement: To analyse aggregated platform usage patterns in order to improve tradisibet's products and user experience.
Our commitment: tradisibet does not use your personal data to make automated decisions that have legal or significant effects on you without appropriate human involvement.
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Sharing Data with Third Parties

Tradisibet does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited circumstances in which we may need to share data with the following parties for legitimate reasons:

  • Payment Service Providers: Transaction details that must be shared with eWallet providers such as Touch 'n Go, GrabPay, and Boost, or FPX providers to enable secure payment processing.
  • Game Software Providers: Limited technical information shared with our game provider partners to ensure smooth gameplay and compliance with gaming regulations.
  • Regulatory & Law Enforcement Bodies: Where required by court order, regulatory requirement, or directive from a lawful enforcement authority in Malaysia, we may be required to disclose certain information.
  • Analytics Services: Anonymised and aggregated usage data may be shared with analytics providers solely for the purpose of platform improvement.

All third parties receiving data from tradisibet are required to protect that information to security standards at least equivalent to tradisibet's own, and are not permitted to use it for any other purpose.

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Data Security – How We Protect Your Information

Tradisibet continually invests in robust security infrastructure to protect members' personal data. The security measures we have implemented include:

256-bit SSL Encryption

All data transmitted between your device and tradisibet's servers is encrypted using 256-bit TLS/SSL.

Encryption of Stored Data

Personal data stored on our servers is encrypted using AES-256 to prevent unauthorised access.

Internal Access Controls

Only designated staff with a legitimate business need are permitted to access members' personal data, in accordance with the principle of minimum access.

24/7 Monitoring

An intrusion detection system (IDS) continuously monitors all network activity to identify security threats in real time.

Shared Responsibility: While tradisibet takes all reasonable steps to protect your data, security is a shared responsibility. Please ensure your tradisibet account password is strong, unique, and not shared with anyone.
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Cookies & Tracking Technologies

Tradisibet uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use and their purposes:

You can manage your cookie settings through your browser preferences. Please note that disabling essential cookies may affect the functionality of the tradisibet platform.

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Your Privacy Rights as a tradisibet Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international privacy best practices, you have the following rights regarding your personal data held by tradisibet:

Right of Access

Request a copy of all personal data we hold about you in a readily readable format.

Right to Rectification

Request corrections to any personal information in our records that is inaccurate or incomplete.

Right to Erasure

Request deletion of your personal data when your account is closed and there is no legal obligation to retain it.

Right to Object

Object to the processing of your personal data for direct marketing or analytics purposes at any time.

Data Portability Rights

Request your data in a structured, machine-readable format for transfer to another platform.

Right to Restrict Processing

Request tradisibet to temporarily restrict the processing of your data while your query or complaint is being resolved.

To exercise any of the rights above, please contact our privacy team at support@tradisibet.wine. All requests will be processed within 5 business days.

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Data Retention Period

Tradisibet retains your personal data only for as long as necessary for the stated purpose or as required by Malaysian law. Our data retention guidelines are as follows:

  • Active Account Data: For as long as your account remains active with tradisibet.
  • KYC & Financial Data: A minimum of 7 years after account closure, as required by Malaysia's financial and anti-money laundering laws.
  • Transaction Records: Minimum 5 years after the last transaction.
  • Support Communication Logs: 3 years after the support ticket is closed.
  • Anonymised Analytics Data: No time limit, as the data can no longer be linked to any specific individual.

Once the relevant retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

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Protection of Children's Data

Tradisibet is a betting platform intended solely for individuals aged 21 and above. We do not knowingly collect or store personal data from individuals under the age of 21.

If we discover that someone below the minimum age has registered an account, we will promptly close the account and delete all associated personal data within a reasonable timeframe. Parents or guardians who become aware that their child has accessed tradisibet are urged to contact us immediately at support@tradisibet.wine.

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Links to Third-Party Websites

The tradisibet platform may contain links to third-party websites or services from time to time. Please note that this Privacy Policy applies solely to the tradisibet platform.

Tradisibet is not responsible for the privacy practices or content of any third-party websites you access via links on our platform. We encourage you to read the privacy policy of each website you visit separately.

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Cross-Border Data Transfers

In the course of its operations, tradisibet may need to process or store personal data outside Malaysia — for example, on international cloud servers or through global service providers. When this occurs, tradisibet ensures:

  • Data is transferred only to countries or organisations that provide an adequate level of data protection.
  • Appropriate data processing agreements (DPAs) are in place with all data recipients to ensure your data remains protected at all times.
  • All data transfers comply with applicable legal requirements in Malaysia, including the PDPA 2010.
While data may be processed outside Malaysia for technical purposes, your privacy rights and protections remain fully upheld in accordance with the standards set out in this tradisibet Privacy Policy.
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Contact tradisibet's Privacy Officer

If you have any questions, concerns, or wish to exercise your privacy rights, please contact the tradisibet privacy team through the following channels:

Privacy Email

Support@tradisibet.wine
Response within 24 hours

Live Chat

Available 24/7 within the platform
Response within 3 minutes

All privacy complaints or enquiries will be acknowledged within 24 hours and resolved within 5 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.

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Amendments to This Privacy Policy

Tradisibet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or feedback from our members. When material changes are made, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Sending email notifications to all registered tradisibet members at least 14 days before any changes take effect.
  • Displaying a prominent notice on the platform's homepage for 30 days after the amendment takes effect.

Continued use of the tradisibet platform after any amendments take effect will be considered acceptance of the updated Privacy Policy. If you do not agree with any changes, please discontinue use of the platform and contact us to close your account.

We encourage you to review this Privacy Policy periodically to stay informed about how tradisibet safeguards your information. This Privacy Policy forms part of the tradisibet Terms & Conditions.
Related Policy Documents
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Your Data Is Safe. Join tradisibet with Confidence.

Your privacy is our priority. Register your tradisibet account today and enjoy a safe, fair online sports betting and casino experience trusted by over 500,000 Malaysian players.

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